Didsburydad's Blog

From the not so mean streets of M20, blog about being a dad, Didsbury and dealing with parental confusion

Archive for the tag “Wi-Fi”

Call Centre Hell

I have always been an early adopter. In the 70s at junior school I dressed in hats that Elton John would bring to the stage later that decade. In the 80s I pioneered wearing full New Romantic make-up to football games without getting battered and co-promoted 808 State in a Discoteque. I helped bring poetry into the digital age and had a beard when your average Chorlton Hipster still thought McFly were… Fly.

Anyway it’s happened again. I am Victor Meldrew a decade and a half early. I hate it, but it’s true. The disappointment of my first genuinely middle-aged tantrum could see me dig out the Henry Root letters for inspiration. 

 A rant

People love to tell you how moving into a house is just the start of the hard work. They are right. It’s not the unpacking, the boxes, the door handles that have broken at the sight of a toddler or the papier mache wall consistency in the one room you forgot to check. All of these make chatting with an Estate Agent seem easy compared to my new hell. 

The most difficult aspect of moving is dealing with the underpaid, badly-informed, uneducated, uncaring, script driven donkeys whose lack of customer service skills, knowledge of their own companies and ability to have an unscripted conversation is so frustrating I found myself shouting “I don’t believe it” just to remind myself I shouldn’t be taking it so seriously. 

 not a picture of a manager at a call centre for a major broadcaster

In a week when events in Brussels have once again shown an awful disdain for life, born from too much conviction channelled down a negative path, perhaps I should welcome the indifference of Generation Y. 

 Talking to one particularly annoying operative in Virgin “Media’s” Glasgow outpost I had two thoughts. 1) I bet Usain Bolt doesn’t get put on hold for 14 minutes. 2) only by threatening to turn off the Wi-Fi could I get a response. Then I remembered – that is why I had called. 

 After days and days of fruitless, pointless calls with Virgin, BT and other less labyrinthine organisations I actually love Axa. At least they are polite and coherent as they tell you they can’t help. 
My denouement was the almost delivery of toddler beds. I’m off work with my version of a war wound. I received a text so specific it said to be available from 12.34 to 3.34pm. At Midday precisely I set off on the 7 minute trek to the village; sated by the Face-to-Face 4 minute experience of Mailboxes I returned. So Mildrew-like have I become I even checked the time as I approached Didsbury Dad Haven; 12.18 cushty.
At 2.26 I went for a mooch and saw a card by the front door from XPD with a “Called at 12.18”. Genuinely, over the next half hour of arguing with ever senior staff (I think my final palm off was almost 22) I thought I might explode with a rage I cannot ever recall having against another living being. (I’ve just remembered someone beginning with R from 1987). 
The best I managed was some slightly patronising takedowns of his argument. I felt like Ian Hislop on Have I Got News For You retreating to fustiness when realising he was beaten. The leap to instant defensive aggression, followed by scripted repetition was too much to bear.  
So I await tomorrow’s timeslot armed with the information that I need to give it 30 minutes, not 16 either side of the timeslot as apparently I don’t know how logistics work. He was right, but I know it’s not spelled with a J in the middle.  

 Calm place, calm place. Any parent coordinating breakfast on a school/nursery day could have a go at the flight pattern over Heathrow let alone getting a van to a house in a 3-hour window. 


Just a simple country tale

Whilst Didsbury Son sloped off to … Chorlton (like Didsbury but with skinnier hips and less acceptable facial hair) where he could sit in the dark watching Anime with a similarly aged friend who understands his tortured genius, the rest of us headed for the country.  When Aspecto trainers meet the countryside. 
I am a huge fan of the countryside and firmly believe that all it needs is a roof, decent flooring, transport, Caffe Nero, Virgin Active, decent tapas, 4G and less cow poo to make it inhabitable. Oh and supermarkets would be a bonus.
The countryside is all about stress relief for city folk like me. There’s no chance of Wi-Fi, reception or Sky Sports so there’s no point worrying about football or the less vital news until you get near enough to a settlement to pick up 5Live. Then, after sometimes up to almost an hour with poor AM, the insistent, persistent minutiae is like a balm you love, but to which you are slightly allergic.  

 Country hens remain protective of their eggs after boiling. Many employ soldiers to help

Anyway – with only 4 bags, 2 nap sacks, a food suitcase, an armful of plastic toys and a Didsbury Dad Car Moose filled to the brim we set off for 24 hours out of M20. The event was a big party for children who are 3 in the next month. The twins have been asking if it was their birthday for weeks so this was a day without context, but with cake and a bouncy castle – somewhere in Warwickshire. 

I set the SatNav for “Middle of Nowhere” and off we set; to Caffe Nero. When he was small I drummed into Didsbury Son that a journey of 1000 Miles (or anything involving the M6) begins with a single coffee. This is when I realised that my babies are Didsbury through and through. As I returned to the car the wailing began. Two toddlers united in one grief. 

“Daddy, daddy. Where’s My Babyccino?”

To Be Continued: in the next episode we find a traffic jam on the M6, snacks run short, the toddlers fall asleep, we reach the party; night follows day. 

Dear Didsbury Dad

As an amalgamation of dads across the world (mainly those in Didsbury with a non specific past, a mistrust of strong opinions outside of sport and a love of coffee), I get a lot of post from other mums and dads asking advice. Here are a few which I felt represent the majority of issues raised by parents from, not just Didsbury, but across the world.

Dear Didsbury Dad.
My teenage child is keen to ditch school sports. I am concerned that this may lead to isolation, over-eating and lack of self-esteem. Can you advise me?

Dear J:
don’t be harsh on your child, if they can’t stand school showers let them go. Your self-esteem does not rest on the indifferent loping around of chapped-legged year 9 and 10s as they get hammered by other schools. Your exit from touchline conversation needn’t leave you stranded. My top tip is to embrace this hormone-induced lack of drive in your child. Enjoy the reduction in washing and the lie-in. Join a gym, say hello to people in the sauna and only have a flapjack every other visit. If this doesn’t work stay in bed.

Dear Didsbury Dad
I am coming to Didsbury next week for Small Business Saturday on 6 December. My non-Didsbury wife likes Starbucks and is worried that non-mass produced food and drink won’t taste right and may not contain enough salt. Can you recommend a top ten for coffee, snacks and lunches? I hear Didsbury has a KFC.

Mr X. Wow, what a question. Top 10 independent outlets in Didsbury without mentioning Nando’s in Parrs Wood or the ever-consistent and bizarrely male customer follicly challenges Costa Tesco Burnage. Hmmm….
In no order.
1 Wine & Wallop on Lapwing Lane with a Fusion Coffee and Panini to sober up on the way to
2. Burton Road – Pinchjo’s for tapas, Folk for experience, Mary and Archie’s for booze.
3. Nip around to the Thyme Out deli opposite the hospital or stop for cake at And The Dish Ran Away With The Spoon.
After you’ve togged up at the Independent Steranko and notched a handmade chocolate by the metro, waddle towards Barlow Moor Road for…
4. The glitz, the people watching but not the service at Albert’s Shed.
5. Cleanse at Healthy Spirit opposite the church. Go upstairs for meditation and downstairs for meditation and Ancoats roasted coffee, delicious.
6. Indulge whilst strolling at Bisou Bisou and walk to the pop up art and gorgeous, free Wi-Fi and wall paintings at Central Perk on School Lane.
7. Back via a baking class or two and an AiryFairy CupCake Boutique special to the village where…
8. You must try the bar at Bourbon & Black, a cocktail at Solita and a shimmy with the staff at Chalk Bar & Grill.
9. Via Zantac at Boots don’t miss a Fosters chip barm (gluten free available). You must visit Giddy Goat Toys. I had a toddler incident there last week when he mistook the Olaf in the window for the one he has at home and went ballistic. This just leaves a trip back West for
10. Dinner at Piccolino’s ( in my view still independent), Greens or The Lime Tree – all superb.
You can always take a box of our very own Kansas Fried Chixken home if she’s not happy.

Dear Didsbury Dad
I am the parent of a child at one of Didsbury’s lovely primary schools and live within the catchment area. However, most mornings I drive my 4 x 4 badly through the village reacting aggressively to pedestrians and feel that as I have children I have the right to block driveways, park on double yellows, nick residents parking places and be rude to these residents as my over-pampered, soon-to-be obese offspring trail behind me, heads in screens. Am I bad person? Will karma get me?

3. Yes and yes.

More next time.

FUBAR the friendly lion and the Didsbury Duo

7.45pm. Friday Night. I am trapped. The Mighty-Headed Boy snores contentedly, draped across my stomach – his legs wrapped around my left arm like fleshy vines. The Pearly-topped princess has my right armed gripped so tightly as she nuzzles into a toddler-shaped curve I cannot move. My phone is open at Football Manager but my fingers cannot reach the screen. Didsbury Wife and son are out. It’s just me in a dark room, on a warm bed with two boddlers curved around me and no extra hand for internet access.

My mind drifted to those thoughts we all have, “What if In The Night Garden” was a documentary voiced by David Attenborough; if I was a teenager now would wi-fi mean I never had to leave my room and who votes for UKIP with a clear conscience?

I then thought how long-known acronyms, antonyms and phrases take on different meanings st different times of your life.

ATM. All trousers milk stained

BBC. Bathtime Bed. Chill

FUBAR – Found Upsy-Daisy But Aptamil Run out

SOS – Sudocrem or Suffer

TTFN – teenager talking flipping nonsense

HTML – Home Time. Milk Loaded

Wake Up And a Smell The Coffee – then make it after you’ve changed the nappies and done milk.

Life’s Too Short – so embrace being woken 3 times a night as you can enjoy more of it.

The Tail Wagging The Dog : Social experiment where parents make all decisions based on the rationale of teenage moods

Disney – Magical Kingdom of slightly worrying stereotypes that occupy small children in trance-like stupor for two hours per day.

Minecraft – Magical Kingdom of slightly worrying stereotypes that occupy new teenagers in trance- like stupor for three hours per day.

ETA – Estimated Time of Arrival in the old days, now a phrase dependent on the sleep wake nappy phenomenon. Now more likely to stand for Evening Tomorrow or After…

HRT. Hormonally Reactive Teenager

eBay – recycling for parents. Expect your rating to soar after the first visit to Jo Jo, ELC and Boots points out the real cost of plastic and sheepskin.

Psychological Warfare. Interrupting any song in Frozen for dressing, undressing, changing or Calpol.

1000 Yard Stare, a syndrome that occurs when on the way back from a midnight cot settle. Your nascent teenager, voice breaking mid-syllable informs you he’s hungry, can’t sleep and wants a chat. Fire up the toaster and make yourself comfy.


A television and a full moon. Both are excellent parenting tools

I sacrificed glamour like this for my children

Go West: Didsbury’s Autumn Flavours

One day soon Wine & Wallop will join the great and good of bars, coffee shops and hairdressers in Didsbury. (about 2 weeks by the looks of it). It stands proud in the beautifully refurbished Lapwing Lane Arcade where my Didsbury Grandfather took me for sweets when bubble gums cost 1/2p and we only got an orange for Christmas – because we are Jewish and didn’t celebrate it. Soon only Sterling Pharmacy will stand in the row without a coffee machine. The Post Office is being refurbished and my money is on it re-opening as Stamps Post and Coffee Stop.
On the off chance of there being a glut of free nannies hanging about looking for work experience I walked past Lapwing Lane to Job Centre Plus.Didsbury has vacancies for *106 hairdresser/barbers, 29 baristas and 21 Pram and Buggy Mechanics. It’s either that, teacher, something Mediaish or writer round here.
So , to the important bit. To be Mediaish or a “writer”; for important daytime meetings or somewhere to sit looking creative you need good coffee shops and hangouts between haircuts.
Fusion's Pic 'n' Mix is even better than the old Woolworths

Fusion’s Pic ‘n’ Mix is even better than the old Woolworths

West Didsbury is superb, but no one opens before 10 so there is no early morning pram escape beyond my favourite coffee from Pete and Tom at Fusion Deli. This is a community must with great drinks, the warmest of welcomes and genuinely interesting snacks. It’s my buggy-pushing pit-stop. Once it gets past the post-school run mummies meet, Burton Road wakes up. It is awash with signature indies selling different personalities and meet ‘n ‘ greet Opps.
The brow and top deck of Thyme Out Delicatessen - the best burgers in the North

The brow and top deck of Thyme Out Delicatessen – the best burgers in the North

My favourites are And the Dish Ran Away With the Spoon, Piccolinos for a little Italian chic and Folk to remind me of the boheme I thought I once was, but to which I no longer aspire. Thyme Out Deli may look like a ferry deck from the outside, but inside it bristles with great food.

There may not be the Wi-Fi Opps of the village’s slick chic coffee shops, but there is charm and originality, the chance to be at the heart of a happening by and a throwback to those heady days when poor service , delivered with a dose of superiority was considered de rigeur.
* Source: “Made-Up Facts 2014” accessed 4/9/14
burton road

WestFest’s Bob The Builder theme brought some superb public art to West Didsbury

Post Navigation

%d bloggers like this: